FAQs
Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.
A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.
Are your Punjabi Juttis handmade?
Yes, all our Punjabi Juttis are handcrafted by skilled artisans using traditional techniques to ensure premium quality, comfort, andauthenticity.
What materials are used in your footwear?
Our footwear is crafted using high-quality leather, fabric, embroidery, beads, sequins, and other premium materials depending on the design.
How do I choose the correct size?
We recommend referring to our Size Guide before placing an order. If you’re between sizes, contact our support team for assistance.
Are your Juttis comfortable for all-day wear?
Yes. Our Juttis are designed for both style and comfort. They become even more comfortable after a few wears as they adapt to your foot shape.
Do you offer customization?
Yes, we offer customization for selected designs. You can contact us with your requirements for personalized footwear, matching potlis, or bridal collections.
Do you ship across India?
Yes, we provide shipping across India. Delivery timelines may vary depending on your location.
Do you offer international shipping?
Yes, we ship worldwide. International shipping charges and delivery times will be calculated at checkout or shared by our team.
How long does delivery take?
Standard orders are typically delivered within 5–10 business days. Customized or made-to-order products may require additional processing time.
Can I exchange my footwear if the size doesn’t fit?
Yes, size exchanges are available subject to our exchange policy. The product must be unused and returned in its original packaging.
Do you offer refunds?
Refunds are processed according to our return and refund policy. Please contact our customer support team for assistance.
How should I care for my Punjabi Juttis?
Store your Juttis in a cool, dry place. Avoid direct contact with water and clean gently with a soft cloth to preserve the embroidery and craftsmanship.
Are the colors shown on the website accurate?
We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings and photography lighting.
Can I wear Punjabi Juttis for weddings and special occasions?
Absolutely. Our collection includes bridal, festive, party-wear, and everyday styles suitable for weddings, functions, and celebrations.
Do you offer matching accessories?
Yes, we offer matching potlis, clutches, and ethnic accessories with selected footwear collections.
How can I place an order?
You can place your order directly through our website or contact us via WhatsApp for assistance.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp.
What payment methods do you accept?
We accept major debit cards, credit cards, UPI, net banking, and other secure online payment options.
Can I cancel my order?
Orders can be cancelled before they are dispatched. Once shipped, cancellation requests may not be possible.
Are your products suitable for gifting?
Yes. Our handcrafted Punjabi Juttis and accessories make excellent gifts for weddings, festivals, birthdays, and special occasions.
How can I contact Shahi Punjabi Footwear?
You can reach us through our Contact Us page, WhatsApp, phone, or social media channels for any queries or assistance.